Doctor Solutions Inc.

Accuracy

Coding methodology is complicated, and with the advent of ICD10, it will soon become even more so. Interpreting and applying these codes requires a thorough understanding of medical practice as well as procedural terminology.

Our staff of Certified Procedural Coders reads and interprets op reports to extract the maximum compensation allowable for your services. We follow proper procedure for filing claims, which optimizes collections. In an environment where a simple typo can delay or even cancel payment, we check and double check each filing for complete accuracy.

Efficiency

Disorganization is a killer. No matter how accurately your staff may have prepared a claim, if it isn't sent out in time, you don't get paid. DoctorSolutions institutes a system of orderly protocols and procedures for your practice that ensures the timely filing, processing, follow-up and collection of claims.

Our systems also provide for punctual payment posting, regular and reliable deposits, and automated workflow processes. Our staff is cross-trained, so at any time one of our specialists can step in to take over for another, with no downtime. Turnover is never a problem. Neither is getting paid.

Accountability

To ensure accuracy and efficiency, we build checks and balances into your billings and collections system and monitor its accounts receivable operations closely. Through regular reporting, analysis and oversight, we guard against missed charges, coding errors, and lost revenue. If for some reason you are out of balance, we can easily determine the culprit, whether it's a forgotten posting, employee theft or improper handling of funds.

Our protocols and procedures also ensure HIPAA compliance, and provide documentation for regulatory requirements. DoctorSolutions accountability has reduced >90 day A/R to an impressive 6 percent for clients overall.

Technological Proficiency

Technology has always driven the medical profession, and is now the dominant factor in medical administration. In particular, Electronic Health Records (EHR) software is changing the way physicians run their practices. DoctorSolutions is a leader in applying this new technology in billings and collections. Soon to be mandatory, we saw the legislation coming three years ago and strategically partnered with Aprima, a world-class EHR software company, to provide a fully integrated solution.

Our Electronics Claims Filing system is a robust, powerful package and our Advanced EDI functionality dramatically reduces clearinghouse response time. What used to take weeks is now accomplished in 48 hours. Status reports are fast and color-coded for alerts.

E & M coding software from DoctorSolutions quickly reviews each claim to identify under-accuracy and other coding problems before you send.

Our PQRI software generates potentially tens of thousands of dollars in additional revenue for your practice by simplifying a cumbersome, time-consuming (and soon-to-be-mandatory) process.

Electronic Remittance Advice software automates your payment posting, saving you the cost of doing it manually, flagging a payment if it's less than your fee schedule, and getting you paid faster.

These are just a few examples of how our technological proficiency gives our clients a level of quality, service, efficiency and value that's hard to find anywhere else.

Staff Dedication

Our success in billing and collections is directly attributable to our dedicated accounts receivables staff. Unlike most physician offices where the person doing the billing and collections is often responsible for a number of other tasks, DSI staff is focused on one job: getting you paid as fully and as quickly as possible.

We have the expert-level knowledge, we have the expert-level knowledge and experience to navigate successfully through a wide range of situations, such as bundled payments, incomplete payments and claims appeals.

By dedicating a professional staff to the billings, accounts receivables, and claims processing portions of your practice, you can get back to focusing on healthcare. Go ahead. We'll keep the revenue coming.